Delivery Policy

At Olivia Accessories, we are committed to providing you with the best possible shopping experience. Our delivery policy, powered by CJdropshipping, ensures that your orders are processed and delivered efficiently and securely.


### Order Processing

  1. **Order Confirmation**: Once your order is placed, you will receive an order confirmation email. This confirms that we have received your order and will begin processing it.
  2. **Order Processing Time**: Typically, orders are processed within 1-3 business days. During peak periods, processing times may be extended.

### Shipping

  1. **Shipping Methods**: We offer various shipping options, including standard and expedited shipping. The available methods and their respective costs will be displayed at checkout.
  2. **Shipping Times**: Delivery times vary depending on the destination and selected shipping method:

   - **Standard Shipping**: Estimated delivery time is 7-15 business days.

   - **Expedited Shipping**: Estimated delivery time is 3-7 business days.

   

   Please note that these are estimated times, and actual delivery may vary due to external factors such as customs processing and local postal services.


  1. **Shipping Costs**: Shipping costs are calculated based on the weight and dimensions of the package and the selected shipping method. Any applicable shipping charges will be displayed at checkout.

### Tracking

  1. **Order Tracking**: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment.
  2. **Tracking Updates**: Tracking information may take up to 48 hours to update after the order has been shipped.

### International Shipping

  1. **Customs and Duties**: International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your local customs office for more information.

### Delivery Issues

  1. **Incorrect Address**: Please ensure that the shipping address provided at checkout is accurate. Olivia Accessories is not responsible for orders delivered to incorrect addresses provided by the customer.
  2. **Lost or Damaged Packages**: If your package is lost or damaged during transit, please contact our customer service team within 7 days of the expected delivery date. We will work with CJdropshipping and the shipping carrier to resolve the issue.

### Returns and Exchanges

For information on returns and exchanges, please refer to our [Return Policy](#).


### Contact Us

If you have any questions or concerns regarding your order, please contact our customer service team at support@oliviaaccessories.com.


Thank you for shopping with Olivia Accessories!


---


Feel free to adjust the details to better fit your specific requirements or add any additional information that may be relevant.